Switch: How to Change When Change is Hard — Chip Heath and Dan Heath
Culture, Collaboration, and Leadership
Helping people to change their way of working is not as simple as telling them about the benefits of a change. Chip and Dan introduce us to the model of the Rider, the Elephant and the Path. The Rider is the logical thinking mind, swayed by the benefits. The Elephant is the emotional side of things, often fear of the unknown or passion to try something new. The Path is the environment; are there blockages to change that need removing?
Read this book for insights into facilitating change through clearing the path to change as well as demonstrating the benefits.