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A library

Here are some of the books that we think are essential reading. Stay tuned for updates to this list by following us on Twitter, Facebook, and LinkedIn.

Sources of Power: How People Make Decisions — Gary Klein

Business Analysis

Front cover of Sources of Power: How People Make Decisions

Introducing a method for studying decision making by experts, this book explains how the very experienced jump straight to an optimal solution based on an instinct built up from contextual knowledge.

This is essential reading for anybody who wants to understand how to identify the hidden knowledge that our subject matter experts know without consciously being aware that they know it; these are the unknown knowns

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